Privacy policy

PRIVACY POLICY

Martin Stone, hereinafter “company”, may collect and process data from users of the website and other interested parties having been obtained by different means such as:

  • Web forms.
  • E-mail.
  • Telephone contact.
  • Paper forms.
  • Postal mail.
  • Publicly accessible sources (official journals and gazettes, media, etc.)

The processing of data collected through these sources will be carried out in accordance with the provisions of the EU General Data Protection Regulation 2016/679, and other regulations in force in this regard.

For the purposes of presenting the company’s privacy policy, the following headings are set out:

Who is the Data Controller of your data?

For what purposes do we process your personal data?

The company processes the data of interested parties for the management and development of communications (contacting users, resolving queries, commercial promotion, sending newsletters, managing company profiles on social networks, etc.) as well as to provide the services requested and carry out our activity in accordance with our corporate purpose and/or articles of association.

Based on the information provided, we will create a commercial profile in order to improve your user experience and personalise offers and communications that we consider to be of interest to you. No automated individualised decisions will be taken on the basis of such a profile.
If the reason for contacting the company and sending information about yourself is for the purpose of seeking employment (sending CVs, etc.). The data provided will be processed for the purpose of evaluating your possible application for employment opportunities with the company. If the data provided is of interest to the company, it will be profiled and archived for human resources management purposes.

What kind of data do we process?

In addition to the different means of collection mentioned above, as well as the different processing purposes described above, we inform you that the types of data that we can process in our information system are:

  • Identification data
  • Identification codes or keys
  • Postal or e-mail addresses
  • Personal and professional characteristics
  • Economic data

How long will we keep your data?

Personal data will be retained for as long as we maintain a relationship with you as a customer or other data subject; as long as you do not request its deletion; or as long as there is a legal provision or requirement to retain it.

When the data is no longer necessary for the purposes for which it was collected, it will be deleted, ensuring its confidentiality.
In the case of data provided in connection with a job search, if they are not of interest to the company, they will be immediately deleted, ensuring their confidentiality.

What is the legitimacy for the processing of your data?

The legal basis for the processing of your data may be due to the performance of a commercial, commercial, employment, etc. contract to which the data subject is a party.

Another legal basis for the processing of your data is informed consent in the case of other processing such as: website contact form, registration for activities carried out by the company, participation in the company’s social network profiles, and any other processing that necessarily involves the collection of your personal data, for which a clear affirmative action on the part of the data subject is a prerequisite.

To which recipients will your data be communicated?

The data subjects’ data will not be communicated to any third party, except: (a) ancillary services, authorised processors or other implicit third parties necessary for the proper provision of goods and services; (b) public authorities competent in the exercise of their functions; (c) other legitimate interested parties and third parties as provided for by law.

What are your rights when you provide us with and/or we process your data?

As a data subject, you may at any time ask us to exercise any of the following data protection rights:

  • Access to the data subject’s personal data in order to confirm whether or not data concerning him/her are being processed and to obtain further information about this processing.
  • Rectification or deletion of personal data concerning the data subject when, among other reasons, they are inaccurate or no longer necessary for the purposes for which they were collected.
  • To restrict the processing of the data subject’s personal data in certain circumstances, in which case it will only be kept for the purposes of the exercise or defence of claims, for the protection of the rights of another person or for reasons of public interest.
  • Receive personal data concerning you, which you have previously provided to us, and in a structured format where possible. (Portability of your data).
  • object to the processing of your data in certain circumstances and on grounds relating to your particular situation. The company will stop processing your data, except for compelling legitimate reasons, or the exercise or defence of possible claims.

To do so, please contact us by email at info@helloholidays.net

Optionally, you can also contact the Data Protection Agency (www.agpd.es) to find out more about your rights or to request protection of your rights by the supervisory authority.

Data security

The company adopts the necessary technical and organisational measures in its information system to guarantee an adequate level of confidentiality, integrity and availability of the information we process.

However, to the extent permitted by law, we do not assume any liability for damages caused by third parties to our information system. Any breach of security shall be immediately and appropriately reported to the competent authority and/or law enforcement agencies.

Sending communications or information

Our policy regarding the sending of information by telematic means (e-mail, instant messaging, etc.) is limited to sending only communications that we consider to be of interest to our users and interested parties, in relation to the functions and activity of the company, or that you have consented to receive.

If you prefer not to receive these messages, we will offer you the possibility of exercising your right to cancel and waive receipt of these messages, in accordance with the provisions of Title III, Article 22 of Law 34/2002 of Services for the Information Society and Electronic Commerce.

This privacy policy was revised in August 2022, so there may be variations until the next revision of the text.

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